“I recieved phone calls on a near daily basis to update me on the progress.  Chris explained the process in detail and answered all my questions.  Larry helped a customer with a problem while I was away- this was incredible service as most employees would not take this extra step.  Outstanding service and attention to detail!”

- Steve Sullivan

“Everthing was absolutely fantastic!”

- Christopher Gray

“Resolution Fire + Flood ­was excellent in helping us with our situation.  Chris was always available when needed, either in person or on the phone.  Very compassionate, organized and was a class act.  I would use this company again! Thanks.”

- Richard & Sue Geske

“Both my wife and I would like to acknowledge Resolution Fire and Flood for the prompt response to mitigate and restore our water damaged home in a professional and timely manner during the January 2010 storm.

These damages forced considerable stress into our lives and our living situation. Throughout the entire process you had the integrity to consider and communicate with both my wife and myself in a kind, caring, concerned and professional manner during our duress. Your awareness and compassion for our feelings made this ordeal a little bit less stressful. You were always at the residence when necessary – days – nights – weekends. You always wore a genuine smile and delivered us those great cookies to cheer us up. Whenever you made an appointment you were here. We commend you on doing a first class job throughout every facet and detail of this long and arduous process of getting the residence returned to its original condition.

Thank You – your completed work is top notch and we are extremely impressed with your quality of work. We both wish you continued success.”

- Larry Moulton

“I had a major leak in the attic of my home, and discovered a black wall shortly after. I thought that it might be a case of mold, so I called Resolution Fire and Flood Restoration. Chris, the owner of the company, personally came to my house and did a thorough investigation. He reassured me that the mold had come and gone, and did not stick me with a giant bill. I will definitely recommend Resolution to my family and friends.”

- Mike Quirin

“The intricate and painstaking work that you and your fine team did cleaning out all that nasty toxic mold and debris was truly amazing! I am indeed grateful, and impressed, by your thoughtfulness and attention to detail in the demolition, removal, cleaning, and sanitizing process of my downstairs rooms. Everything was always so clean each time you left. It also feels good to know that the air inside my home is cleaner than it’s ever been before. Again many thanks for a job well done!”

- Respectfully and Appreciatively, Wanda T.

“John, it is seldom I take the time to comment on an organization that has gone above and beyond the call of duty, however I would be remiss in not telling you and Fireman’s Fund what an outstanding job Resolution Fire+Flood did on the restoration of my property. The staff was willing to accommodate any requests we had and always did it with a smile and positive attitude. All projects were completed on time and the staff went out of their way to insure everything was completed to our total satisfaction. Chris Milliken is to be commended on his company, their attitudes, there attention to detail, professionalism, and quality of work. I hope you continue to have Resolution represent you and Fireman’s, they understand customer satisfaction. John, great working with you, let’s hope not to soon again. Thanks for all your help.”

- Bob Koether